Effective Date: August 1, 2025
Company: Reach Captains (Reach Captains LLC)
Website: https://reachcaptains.com
1. Overview / Who We Are
Reach Captains (“we”, “us”, or “our”) operates https://reachcaptains.com. We are a US-based business helping other businesses connect with our products and services.
At Reach Captains, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
2. Information We Collect
We may collect the following types of information when you use our website:
Contact Information:
Name, email address, phone number, and company name when you fill out our demo booking form or contact us.
Technical Information:
IP address, browser type, device type, pages visited, cookies — to help us improve the website and understand user behaviour.
Lead Data:
Information about your business leads, if voluntarily provided through CRM sync, database uploads, or onboarding forms.
Usage Data:
Pages visited, time spent on site, browser type, and referral URLs via cookies and analytics tools.
Analytics:
Usage data collected via Google Tag Manager and any tags we use (for example, Google Analytics or similar tools).
Other Information:
Any other information you voluntarily provide — if you email us or fill in other forms.
We do not intentionally collect sensitive personal data (e.g., health data, government IDs).
3. How We Use Your Information
We use your information to:
Respond to your enquiries and process demo bookings
Send follow-up communications related to your interest in our services
Improve and secure our website, including analytics and site performance tracking
Contact you with requested info (like case studies or demos)
Send you marketing updates (you can opt out anytime)
Analyze site performance and user engagement
Meet our legal or contractual obligations
We do not sell your data or share it with third parties for marketing purposes.
4. Performance-Based Campaigns
If you engage with Reach Captains on a performance-only basis, we may process lead data to deliver services. You retain ownership of your customer data. We only use it to execute the agreed-upon campaign.
5. How We Share Your Data
We may share your data:
With trusted service providers (such as website hosting, CRM, email delivery, and analytics providers), but only as needed to run our business and only under strict confidentiality
If required by law, regulation, or legal process
We never sell your data.
6. Cookies & Tracking
We use cookies and similar tracking technologies to make the website work, to understand how visitors use our site, and to help us improve it. Google Tag Manager is used to manage website tags and analytics tools, such as Google Analytics. These may set their own cookies to track visitor usage patterns, website performance, and, where enabled, marketing effectiveness.
You can control cookies through your browser settings or opt out of certain tracking cookies where available.
Request access to your personal information
Ask us to correct or delete your data
Opt out of emails at any time using the “unsubscribe” link
To exercise these rights, email us at: [email protected]
7. Data Security
We take reasonable steps to protect your information from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure.
8. Data Retention
We only keep your personal data as long as necessary for the purposes outlined above, or as required by law.
9. Your Rights
If you are in the EU or UK, you have the right to:
Access your personal data
Correct inaccurate data
Ask us to delete your data (“right to be forgotten”)
Object to or restrict processing
Lodge a complaint with your local data protection authority
To exercise your rights, contact us at [email protected].
10. Children’s Privacy
Reach Captains does not knowingly collect data from children under 13.
We take reasonable steps to protect your information from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure.
If we become aware of such data, it will be deleted immediately.
11. International Transfers
If you are based outside the US (including the EU/UK), your data may be transferred to and processed in the United States, where privacy laws may differ. We will take steps to ensure your data receives an appropriate level of protection
12. Updates to This Policy
We may update this policy occasionally. The most recent version will always be posted on this page with the "Effective" date at the top.
13. Contact
If you have questions or concerns about this policy, please contact:
Email: [email protected]
Postal address: Reach Captains LLC 1515 Congress Street, Lafayette, IN 47905
It is very important that the information we hold about you is accurate and up to date.
Please let us know if at any time your personal information changes by emailing us at the above address.
Reach Captains
Registered number: 39-3870032
Registered Office Address: Lafayette, IN, USA
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